Zycus Off Campus Drive 2023 | Freshers | Engineering In CSE/ IT/ ECE

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Zycus Off Campus Drive 2023 | Freshers | Product Technical Analyst | BE/ B.Tech – CS/ IT/ ECE | 2018 to 2022 Batch | Across India

Company: Zycus
Zycus Off Campus Drive 2023: Zycus is a leading global provider of A.I.-powered Source-to-Pay suite for procurement, finance, and AP organizations. Our comprehensive product portfolio includes eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management, Financial Savings Management, Project Management, Request Management, Supplier Network, Insight Studio, and Merlin A.I. Suite with intelligent BOTs.

Our spirit of innovation and passion to help organizations create greater business impact is reflected among the hundreds of procurement solution deployments that we have undertaken over the years.

Company Website: www.zycus.com

Positions: Product Technical Analyst

Experience: Freshers (0 – 4 Years)

Salary: Not Disclosed

Job Location: Mumbai, Bangalore, Pune

Eligibility Criteria for Zycus Off Campus Drive 2023:

Engineering Graduate (BE/ B.Tech) in CSE/ IT/ Electronics
Freshers to 4 years
Strong written and verbal communication skills.
Willingness to work in Shifts.
Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
Ability to collaborate with various internal and external stakeholders
Ability to multitask, learn, execute and excel.
Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage.

Job Description:

Zycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0 – 4 years of experience to join us as Product Technical Analyst/ Senior Product Technical Analyst.

Job Responsibilities:

Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
Be the first point of Contact for Customers having queries/ issues related to Zycus products
Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
Evaluate and suggest innovative solutions and workarounds for customer requirements
Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.