Webyog Off Campus Drive | Freshers | Technical Support Engineer | 2016 Batch | BE/ B.Tech/ MCA/ ME/ M.Tech/ MS – All Branches | Bangalore | May 2017
Company: Webyog Softworks Private Limited
Founded in 2001, Webyog is one of India’s most successful product development companies. Webyog develops database management tools, data visualization components & web/mobile applications that are used by millions of people globally.
Webyog is proud to be profitable for many years and hence has never needed any external funding.
Webyog is located in Koramangala, Bangalore and Santa Clara, USA.
Company Website: www.webyog.com
Positions: Technical Support Engineer
Experience: Freshers
Job Location: Bangalore
Salary: INR. 5 LPA
Eligibility Criteria:
- BE/ B.Tech/ MCA/ ME/ M.Tech/ MS 2016 Batch (All branches)
- Willingness to work in night shifts.
- Good pH score and academic record
Job Description / Key Responsibilities:
- Troubleshooting and resolving all technical & non-technical issues related to our products
- Work closely with Engineering and Sales teams
- Help the development team in prioritizing the feature requests based on customer feedback
- Resolving queries on various platforms
- Handle escalations for post-installation issues
- Creating FAQ and documentation related to product training and support
Desired Skills and Experience
- 0-2 years of experience in Customer facing role
- Knowledge on email app.
- Must be customer-focused, and willing to do whatever it takes to resolve customer issues
- Good communication skills
- Quick learner, self-motivated and directed, with keen attention to detail
- Team player
- A social media aficionado
- Willingness to work in the night shift (US shift)
Last Date to Apply: 26th May 2017
Apply Link:Link Expired
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