Tech Mahindra Work From Home Jobs | Freshers | Associate Support | Across India

Tech Mahindra Work From Home Jobs | Freshers | Associate Customer Support | Diploma/ BE/ B.Tech/ B.Com/ BA/ B.Sc/ BCA/ BBM/ BBA | 2016 to 2021 Batch | Across India

Company: Tech Mahindra Limited
Tech Mahindra Work From Home Jobs :- Tech Mahindra is a specialist in digital transformation, consulting and business re-engineering solutions. We are a USD 3.4 billion company with 95,300+ professionals across 51 countries. It is an Indian multinational provider of information technology (IT), networking technology solutions and business support services (BPO) to the telecommunications industry.

Part of the Mahindra Group, Tech Mahindra is a US$4.6 billion company with over 115,000 employees across 90 countries. It provides services to customers which include Fortune 500 companies. Tech Mahindra has 864 active clients as of June 2017

Company Website: www.techmahindra.com

Positions: Associate Customer Support

Experience: Freshers (0 – 5 Years)

Salary: Best In Industry

Job Location: Across India (Remote)

Eligibility Criteria:

• UG Can apply/ Any Graduate can apply.
• Diploma/ BE/ B.Tech/ B.Com/ BA/ B.Sc/ BCA/ BBM/ BBA
• Fresher/ Experienced

Responsibilities:

• Demonstrates clear and polite written communication
• Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
• Maintains a positive and professional demeanor and portrays the company in a positive light
• Demonstrates knowledge and use of departmental resources, policies and procedures
• Annotate contact topic and actions in Amazon tools
• Maintains email handle time, while remaining friendly and informative (after call email to customers)
• Maintains productivity and quality standards
• Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
• Demonstrates appropriate sense of urgency for customer responses
• All other duties as assigned

Computer Proficiency: Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems

Selection Process

Interview Rounds

• RMG Screening as per the JD
• Versant Round
• Operations Round.
• HR/ Offer discussion if selected.

How to Apply?

All interested and eligible candidates can apply for this drive online by following the link on ASAP.

Apply Link: Click Here