Sunquest Recruitment 2023 | Freshers | Associate Support Engineer | B.Tech/ M.Tech/ BCA/ MCA | 2021/ 2022 Batch | Kolkata
Company: Sunquest International Inc
Sunquest Recruitment 2023: Sunquest Information Systems has gained numerous industry acknowledgments, including several recognitions from Frost & Sullivan, #1 ranking by BlackBook Research, “50 Most Promising Healthcare Solution Providers – 2020” by CIO Review, and “Breakthrough Technology” by The Boston Globe.
Sunquest is owned by Roper Technologies, a diversified technology company, traded on the New York Stock Exchange under the symbol ROP.
Company Website: www.sunquestinfo.com
Positions: Associate Support Engineer
Experience: 0 – 1 year
Salary: Best In Industry
Job Location: Kolkata
Eligibility Criteria for Sunquest Recruitment 2023:
- Bachelors or better.
- 0-1 year of experience
Job Responsibilities:-
- Resolves client-submitted technical issues and actively takes part in version upgrade processes, being responsible for activities from start to end.
- Work on HTML5, CSS and JavaScript technologies to create/modify various output formats to suite client needs and make sure they work on various Atlas printing technologies.
- Understands the various deployment options of Clinisys products and maps these options to fulfill real world client workflows and needs.
- Creates detailed technical checklists and processes that need to be followed for the implementation in a new client environment, or version upgrades of products in an existing client environment.
- Promotes and maintains a positive relationship with other technical staff and departments to support the successful implementation of Clinisys products.
- Receives and responds to incoming client request via telephone, web, chat, and email
- Follows established Case Management Best Practices
- Identifies, assesses criticality, and prioritizes resolution of all new and existing issues
- Research issues and utilizes proven resolutions to customer issues
- Manages and documents the resolution process while effectively communicating status with the client
- Stays current with product and industry updates and changes
- Identifies need to escalate complex or risk issues to appropriate senior staff
- Continually learns and expands knowledge of Clinisys applications, environments, and systems
- Creates and references knowledgebase articles
- On-call/holiday rotation(s) required
- Follows the Clinisys Quality Management System and regulatory standards including effective management of Protected Health Information
Technical Skills:-
- Exceptional comprehension skills, and ability to learn and contribute with minimal oversight – a initiative-taker.
- Ability to think in abstract and quickly grasp the essence of the job at hand.
- Excellent written and verbal communication skills, including ability to comprehend and communicate information precisely and unambiguously.
- Strong analytical and critical thinking skills.
- Excellent attention to detail and follow-up.
- Good Interpersonal Skills, Initiative-taking and flexible.
- Ability to work methodically in a fast-paced, time sensitive environment.
- Should have exceptional time management, planning and organizing skills.
- Enthusiastic, attitude towards teamwork and ability to work with little guidance.
- Ability to work with cross-functional teams, including peers across all Clinisys locations.
- Interact closely with members of cross-functional feature teams for service and support success.
How to Apply for Sunquest Recruitment 2023?
Desirous candidates may apply online mode.
Apply Link: Click Here
