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Sunquest Recruitment 2023 | Freshers | Associate Support Engineer

by Nisha
December 30, 2022
0

Sunquest Recruitment 2023 | Freshers | Associate Support Engineer | B.Tech/ M.Tech/ BCA/ MCA | 2021/ 2022 Batch | Kolkata

Company: Sunquest International Inc

Sunquest Recruitment 2023: Sunquest Information Systems has gained numerous industry acknowledgments, including several recognitions from Frost & Sullivan, #1 ranking by BlackBook Research, “50 Most Promising Healthcare Solution Providers – 2020” by CIO Review, and “Breakthrough Technology” by The Boston Globe.

Sunquest Recruitment 2023
Sunquest is owned by Roper Technologies, a diversified technology company, traded on the New York Stock Exchange under the symbol ROP.

Company Website: www.sunquestinfo.com

Positions: Associate Support Engineer

Experience: 0 – 1 year

Salary: Best In Industry

Please join our Telegram channel and Get daily jobs updates !

Job Location: Kolkata

Eligibility Criteria for Sunquest Recruitment 2023:

  • Bachelors or better.
  • 0-1 year of experience

Job Responsibilities:-

  • Resolves client-submitted technical issues and actively takes part in version upgrade processes, being responsible for activities from start to end.
  • Work on HTML5, CSS and JavaScript technologies to create/modify various output formats to suite client needs and make sure they work on various Atlas printing technologies.
  • Understands the various deployment options of Clinisys products and maps these options to fulfill real world client workflows and needs.
  • Creates detailed technical checklists and processes that need to be followed for the implementation in a new client environment, or version upgrades of products in an existing client environment.
  • Promotes and maintains a positive relationship with other technical staff and departments to support the successful implementation of Clinisys products.
  • Receives and responds to incoming client request via telephone, web, chat, and email
  • Follows established Case Management Best Practices
  • Identifies, assesses criticality, and prioritizes resolution of all new and existing issues
  • Research issues and utilizes proven resolutions to customer issues
  • Manages and documents the resolution process while effectively communicating status with the client
  • Stays current with product and industry updates and changes
  • Identifies need to escalate complex or risk issues to appropriate senior staff
  • Continually learns and expands knowledge of Clinisys applications, environments, and systems
  • Creates and references knowledgebase articles
  • On-call/holiday rotation(s) required
  • Follows the Clinisys Quality Management System and regulatory standards including effective management of Protected Health Information

Technical Skills:-

  • Exceptional comprehension skills, and ability to learn and contribute with minimal oversight – a initiative-taker.
  • Ability to think in abstract and quickly grasp the essence of the job at hand.
  • Excellent written and verbal communication skills, including ability to comprehend and communicate information precisely and unambiguously.
  • Strong analytical and critical thinking skills.
  • Excellent attention to detail and follow-up.
  • Good Interpersonal Skills, Initiative-taking and flexible.
  • Ability to work methodically in a fast-paced, time sensitive environment.
  • Should have exceptional time management, planning and organizing skills.
  • Enthusiastic, attitude towards teamwork and ability to work with little guidance.
  • Ability to work with cross-functional teams, including peers across all Clinisys locations.
  • Interact closely with members of cross-functional feature teams for service and support success.

How to Apply for Sunquest Recruitment 2023?

Desirous candidates may apply online mode.

Apply Link: Click Here

 

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