Schneider Electric Recruitment 2018 | Freshers | Technical Support Executive | Diploma/ BE/ B.Tech | Bangalore | February 2018
Company: Schneider Electric India Pvt Ltd
Schneider Electric SE is a European multinational corporation that specializes in electricity distribution, automation management and produces installation components for energy management. It is headquartered in Rueil-Malmaison, France and is also based at the World Trade Center of Grenoble. The company is a component of the Euro Stoxx 50 stock market index. Schneider Electric is the global specialist in energy management and automation.
Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.
Company Website: www.se.com/in/en/
Positions: Technical Support Executive
Position Type: Contractual (Team Lease payroll)
Experience: 0 – 5 Years
Salary: INR 2,00,000 – 2,50,000 PA
Job Location: Bangalore
Qualification: Diploma/ BE/ B.Tech – Electrical/ Electronic
Responsibilities:
- Handling Voice calls from India Customer’s.
- Solving Technical Queries of customers related to UPS and batteries of APC by Schneider.
- Registering complaints of customers using Intouch and Salesforce (CRM) applications.
- Interacting with different department involved for the complaint resolution.
- Co-Ordination with service planning and escalation team for faster resolution.
- Offer technical troubleshooting to the customers.
- Willing to work in rotational shifts (Operation 24×7).
Application Link: Closed
