Sapiens Recruitment 2021 | Production Support Engineer | BE/ B.Tech

Sapiens Recruitment 2021 | Production Support Engineer | BE/ B.Tech – Computers/ Electronics Engineering | Bangalore

Company: Sapiens Technology India Private Limited
Sapiens Recruitment 2021: Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with an emerging focus on the broader financial services sector. We offer core, end-to-end solutions to the global general insurance, property and casualty, life, pension and annuities, and retirement markets, as well as business decision management software.

We have a track record of over 39 years in delivering superior software solutions to more than 500+ financial services organizations. The Sapiens team of approximately 3400+ professionals operates through our fully-owned subsidiaries.

Company Website: www.sapiens.com

Positions: Production Support Engineer

Role: Technical Support Engineer

Experience: 3-5 years

Salary: Best in Industry

Job Location: Bangalore

Qualification: BE/ B.Tech – Computers/ Electronics Engineering

Job Description:

Experience with production/application support for enterprise application systems – big and complicated systems.
Good troubleshooting skills ability to scan through multiple application log files to understand root cause.
Ability to triage the customer issues and provide the initial investigation and the details.
Knowledge and experience of working with any one ticketing tool (JIRA, SNOW).
Responsibility for providing solutions/workarounds to customers problems, in a fast and professional manner, in conjunction with the development team, within SLA restrictions.
Providing product and installation consultancy, remotely or onsite.

Skills:

Independent worker, out of-the-box thinker, solutions-oriented with good problem-solving skills, presentable, service-oriented, results driven, team player, ability to work towards strict deadlines, self-motivated.
Good Analytical and problem-solving skills with Strong interpersonal, facilitation skills along with effective communication (both written and verbal) skills.
Ability to work under pressure and provide solutions within the application itself and in the technical environment.
Willingness to work beyond working hours when required.
Should have excellent Linux/Unix, SQL and Database skills.
SQL Experience
Experience working with Banking, financial services and insurance (BFSI) systems.
Web Servers (Apache Tomcat) knowledge.

Apply Link: Job Expired