Reliance Industries (RIL) Recruitment 2020 | Support Engineer | 2013 – 2018 Batch | BE/ B.Tech – CSE/ EEE/ ECE/ Telecom Engineering | Mumbai
Company: Reliance Industries Ltd (RIL)
Reliance Industries Ltd (RIL) is India`s largest private sector company on all major financial parameters with turnover of Rs. 2,58,651 crore ($ 58,000 million), cash profit of Rs. 34,530 crore ($ 7,743 million), net profit of Rs. 20,286 Crore ($ 4,549 million) and total assets of Rs. 2,84,719 Crore ($ 63,846 million).
RIL is the first private sector company from India to feature in the Fortune Global 500 list of ‘World’s Largest Corporations’ and ranks 119th amongst the world’s top companies in terms of profits.
Company Website: www.ril.com
Positions: Voice Support Engineer
Role: Support Engineer
Salary: Best in Industry
Job Location: Mumbai
Experience: 1 – 6 Years
Qualifications: Engineering in Electronics & Telecommunication/ Electronics/ Computer Science Graduate
Job Description:
- Voice support engineer is responsible for managing, administrating, and implementing VoIP and TDM consulting engagement .The primary focus of this position to support VoIP installation of Cisco & Avaya Voice Network.
- Engineers should also frequently communicate with the people in charge of Voice Technology to devise plans based on the need of Organisation.
- Engineer is responsible for task such as operating, maintaining and troubleshooting voice communication systems.
Roles:
- Service Availability, Planning, Customer Satisfaction, to provide effective, proactive technical support
- Comprehensive knowledge of Cisco Unified Communication Manager (CUCM) 9.1.2/10.X/11.X and Voice Technologies – Avaya Call Manager, Avaya Media Server, Avaya Media Gateway
- Good Hands-on Cisco UCS Server, Cisco Unified Applications, Cisco ISR Gateways
- Sound knowledge of E1 , FXO , FXS Configuration – PVDM resources
- Good understanding of H.323 & MGCP protocols
- Good knowledge of Call Centre setup to support various Helpdesk
- Good knowledge of Contact Centre Report structures
Application Link: Link Expired
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