Microsoft Support Engineer Internship | University Graduates

Microsoft Support Engineer Internship | Freshers | University Graduates | BE/ B.Tech – CSE/ IT/ ECE | 2023 Batch | Across India

Company: Microsoft India (R&D) Pvt Ltd
Microsoft Support Engineer Internship: Microsoft GTSC was established in October of 2003 in India, it is part of Microsoft’s Customer Service and Support (CSS) organization which has locations throughout the Americas, EMEA, Asia Pacific and Greater China. Microsoft’s CSS organization supports over 170 Microsoft products which range from the Consumer to Enterprise customer segments.

This includes the MSN and Home and Entertainment products as well as the more deeply technical products from Developer Support and Enterprise Platform Support to Enterprise Messaging Support and Enterprise Business Applications Support. The site in Bangalore is a part of a global network that has over 50 million customer touch points on an annual basis and provides services to the Consumer and Enterprise customer segments.

Company Website: www.microsoft.com

Positions: Support Engineer Internship – Opportunity for University Graduate

Job Location: Across India

Salary: Best In Industry

Experience: Freshers

Eligibility Criteria:

Bachelor’s degree in engineering, computer science or related field with a minimum cgpa of 8/10
Should be graduating in the year 2023
Good to have Microsoft technology certifications. (.net , azure)
Fluent in verbal and written English
Deep understanding of markets, customers, and related technology

Job Description:

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events

Responsibilities

To most of our customers a support engineer is the face of Microsoft. But what does it take to be the face of Microsoft and do your job well The role of the support engineer is complex and it requires a passion for customers, a passion for technology and a passion to grow and learn constantly.
A support engineer does not only resolve a customer’s issue. They resolve the customer’s issue and build loyalty with the customer. Each customer that they help is an opportunity to create a loyal customer and for that customer to in-turn become an ongoing Microsoft advocate. We are looking for engineers who can demonstrate the trusted advisor mindset and believes in providing high-quality experiences to our customers.
A Support Professional is responsible for providing quality support to its customers with a high degree of customer satisfaction provide responsive and reliable technical solutions and information to Microsoft customers.
Support Engineers Individuals is required to have advanced communication and problem-solving skills and will be working in a global technical support environment thats would need to work in different Shift timing.