Microland Off Campus Drive 2022 | Freshers | Graduate Trainee

Microland Off Campus Drive 2022 | Freshers | Graduate Trainee | B.Sc/ BCA | 2021/ 2022 Batch | Across India

Company: Microland Limited
Microland Off Campus Drive 2022: Microland is India’s first Hybrid IT Infrastructure Services Provider and a trusted partner to enterprises in their IT-as-a-Service journey. Headquartered in Bangalore, India, Microland has over 3,700 professionals across its offices in India, North America, Europe and Middle East.

Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses Hybrid IT Transformation, Workspace Transformation, Service Transformation and end-to-end IT Infrastructure Management. Microland leverages analytics, automation and assurance to deliver reduced TCO, greater IT-Business Alignment and higher SLAs for its customers, through a unique IP built into its service delivery platform.

Company Website: www.microland.com

Position: Graduate Trainee

Openings: 20

Bangalore: 5
Pune: 5
Mumbai: 5
Delhi: 5

Experience: Freshers

Job Location: Bangalore, Pune, Mumbai, Delhi

Salary: Best in Industry

Eligibility Criteria for Microland Off Campus Drive 2022:

Bachelor of Computer Applications (B.C.A) – Others
Bachelor of Science (B.Sc) – Others

Job Description:

End to end trouble shooting End user services network issue
Provide support on Outlook related issues and Windows OS related issues
Coordinating with Vendors to troubleshoot on assets which are in Warranty
Preparing SLA/Performance reports and meeting with Customers to manage regular operation
Should be ready to work in 24×7 environment.
Ticket handling
Address user tickets regarding hardware, software and networking
Prepare, implement and verify the configuration and integration of a Node /system/services
Emergency Handling and chronology preparation
Coordinating with care/vendor team for handling resolved cases
Interfacing with other Technical Teams
Installing and upgrading operating systems and computer software.
Coordinating with field team if onsite support required on faults
Hand over and activity sheet preparation
Ability to identify problems and act accordingly as per defined CM process
Ensuring Post check of activities done during MW period.
Experience in trouble shooting of configuration related issues.
Preparation of script and Impact analysis for changes that needs to be done in network.
Conduct remote troubleshooting
Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes.

Skills:

Active Listening
Category Flexibility
Complex Problem Solving
Computers and Electronics
Critical Thinking
Customer and Personal Service
Deductive Reasoning
Design
Engineering and Technology
English Language
Flexibility of Closure
Fluency of Ideas
Inductive Reasoning
Information Ordering
Judgment and Decision Making
Mathematical Reasoning
Mathematics
Near Vision

Interview Process:

This will be completely an online assessment process. Assessment stages would include:

Round 1 – Aptitude Assessment Estimated Duration 30 mins
Round 2 – Soft Skill Assessment & Interview – Estimated Duration 30 mins
Round 3 – Language Assessment (British Council) – Estimated Duration – 40 minutes
HR Interview

Requirements:

Any Non-Engineering graduate, a min of 60% passing percentage in 10th, 12th, and Graduation with no current backlogs
Should have graduate in the year 2021-2022
Should be flexible to work in Bangalore/Mumbai/Pune/NCR (work location Post COVID19 Pandemic)