Konecranes Recruitment Drive | Freshers | Trainee Global IT Support | BE/ B.Tech – CSE/ IT, B.Sc, BCA | 2021 – 2022 Batch | Pune
Company: Konecranes
Konecranes Recruitment Drive: Konecranes is a Finnish company, headquartered in Hyvinkää, which specialises in the manufacture and service of cranes and lifting equipment. Konecranes products are made for industries handling heavy loads meaning ports, intermodal terminals, shipyards and bulk material terminals.
Konecranes Service business division offers maintenance and modernization services from a single piece of equipment to entire operations for industrial cranes, lifting equipment, and machine tools in 600 locations in 50 countries. It also has service products like inspections, preventive maintenance programs, repairs and improvements, on-call service, spare parts, consultation and modernizations.
Company Website: www.konecranes.com
Position: Trainee – Global IT Support
Salary: Best in Industry
Job Location: Pune
Experience: Freshers (0 – 1 Year)
Eligibility Criteria for Konecranes Recruitment Drive:
- Graduate from Computer Science/ IT (B.Sc, BCA, BCS, BE)
- 0-1 year of experience in a Windows environment.
- Good knowledge of OS, Network, and Applications.
- Familiarity with iOS, Android, Windows, and other mobile operating systems
- Knowledge of SCCM is preferred.
- ITIL knowledge is preferred.
- Communication skills – Verbal, Written
- Team player
- Excellent written and spoken English
- Ability to work and communicate effectively with a globally-distributed team
- Willing to work in a 24×7 shift environment
Job Responsibilities:
- Exhibit Konecranes Core values and code of conduct into each action
- Manage all IT requests which are logged in IT Ticketing tool. This includes classification, taking approvals, assigning to L2/L3 support, follow up with them until closure.
- Technical analysis of all the unknown/ new types of Incidents and Service Requests and assist the Team leads to create knowledge base
- Assessing the severity, impact and risk of incidents and escalating to the L2/L3 teams, whenever required.
- Adopt IT processes and policies during day to day support.
- Handling IT project activities assigned to you.
- Identify and communicate the problem areas based on the incoming incidents.
- Assistance during User Acceptance Test
- Nice to have awareness about ISO 14001, 45001 requirements
What we can offer you:
- Insight to world-class IT Service Delivery
- Competitive Salary
- Work-Life balance
- Innovative and dynamic working environment
- Support of an excellent IT Service Delivery Team
- Possibility to work in a leading crane building company with leading technology
How to Apply for Konecranes Recruitment Drive?
Candidates may apply through online mode ASAP.
Apply Link: Click Here
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