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Infosys BPM Recruitment 2020 | Technical Support | Diploma/ BE/ B.Tech/ B.Sc/ BCA | Bangalore

by Jyostna Biradar
November 13, 2020 - Updated on November 13, 2022
0

Infosys BPM Recruitment 2020 | Technical Support | 2017/ 2018/ 2019 Batch | Diploma/ BE/ B.Tech/ B.Sc/ BCA | Bangalore

Company: Infosys BPM
Infosys BPM Recruitment 2020: Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is headquartered in Bangalore, Karnataka.
Infosys is the second-largest India-based IT services company by 2014 revenues, and the fifth largest employer of H-1B visa professionals in the United States in FY 2013. On 15 February 2015, its market capitalisation was ₹ 263,735 crores ($42.51 billion), making it India’s sixth largest publicly traded company.

Company Website: www.infosys.com

Position: Technical Support- International Voice Process

Experience: 1 – 3 Years

Job Location: Jaipur

Salary: Best In Industry

Education: Graduation/ Engineering Graduate/ B.Sc. (Computer Science) or any Technical degree/ Diploma  required (2017/ 2018/ 2019 Batch)

Job Description: Execute transactions as per prescribed guidelines and timelines. Follow predefined procedures with the objective to meet performance parameters.

Required skill set:

  • Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
  • Display Ownership and accountability
  • Quickly build trust and confidence with customer
  • Own and resolve customer issues efficiently, effectively and empathetically
  • Excellent comprehension and articulation skills
  • Excellent communication skills verbal and written
  • Demonstrate positive attitude
  • Willingness to learn and open to feedback
  • Helpful
  • Patience and perseverance

Apply Link: Click Here

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