Hyundai Mnsoft Recruitment 2021 | Quality Engineer | BE/ B.Tech – Electrical/ Electronics & Telecom/ Mechanical | Hyderabad/ Secunderabad
Company: Hyundai Mnsoft Inc Limited
Hyundai Mnsoft Recruitment 2021: Hyundai MNSOFT is expanding its global market from OEM navigation solutions to vehicle connectivity services.
With its outstanding technologies, diverse contents and services, and vehicle-optimized solutions in the GIS·LBS field, we contribute to the development of vehicle infotainment.
Our vision is to be a company that specializes in future-oriented, customer-friendly vehicle infotainment. It is in our name, which networks “M” (for map, motor, mobile, and mate) and “Soft” (for softness and service). MNSOFT is the official navigation system provider for HYUNDAI and KIA Motors.
Company Website:www.hyundai-mnsoft.com
Positions: Quality Engineer
Experience: 3-5 years
Job Location: Hyderabad
Salary: Best in Industry
Education: BE/ B.Tech – Electrical/ Electronics & Telecommunication/ Mechanical Engineering
Job Description:
1. Regular update on Testing and documenting the regular update on test results
2. On demand testing of Regular update
– Testing of customer complaint route, testing of new features
– On demand documenting of regular update test results
3. Inspection of route guidance functions and performance
– Testing of new functions
– Stress testing of updates (using SW Provided by HQ)
4. Inspection and improvement proposals of route quality
– Analysis of test results and expose Problems using analysis system
– Propose improvement direction
5. VOC responsibility
– Accept Customer and User complaints
– Analyze and document complaint
– Registering complaints in MCOLS
– Liaison VOC details with HQ GIS Route Guidance Centre Project Manager
– Monitoring of VOC resolution progress
– Summarizing and sharing of VOC analysis document prepared by HQ
6. Monitoring
– Daily Monitoring of HQ notices & service (supply, gather, issue count etc.) condition
– Monitoring of system resources and network interconnection
– Monitoring of Applications, Network, Systems using monitoring tool
– Reporting of service condition to customers
7. Others
– Responding to abnormal service related situations
– Acknowledging of situation and analyzing cause
– Examining the cause and possible resolution method
– Reporting to situation to local office and HQ
– Acting on the emergency
– Documenting and reporting of action taken
– Approving emergency action and rebooting of service depending on local work hours
Skills:
- Must have experience in IT service management, Linux server Management,
- M/W (Tomcat, NginX) management, AWS Cloud system, Satellite Navigation QE/QC.
- Must have experience in VOC / CS
- MS Office
Apply Link: Job Expired
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