Genpact Mega Walk-In Drive | Freshers | Technical Graduates | Gurgaon

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Genpact Mega Walk-In Drive | Freshers | Technical Support | Any Graduate/ BE/ B.Tech – All Streams | Gurgaon | 19th to 20th March 2018

Company: Genpact
Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations, including those that are complex and industry-specific. Our mission is to help clients become more competitive by making their enterprises more intelligent through becoming more adaptive, innovative, globally effective and connected to their own clients.

Genpact stands for Generating Impact – visible in tighter cost management as well as better management of risk, regulations and growth for hundreds of long-term clients including more than 100 of the Fortune Global 500.

Company Website: www.genpact.com

Positions: Technical Support

Experience: 0 – 4 Years

Job Location: Gurgaon

Salary: Best In Industry

Qualification: Any Graduate Including, BE, B-Tech, BCA, B.Com and Other Technical Graduates.

Job Description: Interface with customers via inbound or outbound calls or the Internet for resolving problems with digital products and networking issues.

Candidate Profile:

Any Graduate with six months is Technical Support experience.
BE/ B.Tech freshers are eligible.
Excellent verbal and written communication skills.
Must have knowledge of Unix/Linux and Mac would be an advantage.

Roles & Responsibilities:

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Troubleshoot customer issues related Digitel Products Such as Printers, Cameras,etc and network related issues.
It is a B2B and B2C inbound process of a Digital Product Company.
Its a troubleshooting related to Inkjet & Laser Printer/Digital copiers/Fax machines/ Camera/Camcorder etc.

Walk-In Date: 19th to 20th March 2018

Walk-In Time: 11 am to 3 pm

Walk-In Venue:

Genpact Office-22B,
Udhyog Vihar Sector-18
Gurgaon Haryana.
Nearest Metro Station – Iffco Chowk

Important Notes:

Contact Person HR MEGHA -9958109062

And for Walk-In Candidate its Mandate to mention ( MEGHA ) on top of there CV as HR reference.
Carry 2 copies of updated resume, 2 passport photograph and 1 valid government ID proof (Election card, PAN card).
Do Not carry laptop and pen-drive

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Application Link: Link Expired