Ericsson Recruitment 2023 | Freshers | Associate Engineer Trainee

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Ericsson Recruitment 2023 | Freshers | Associate Engineer Trainee | BE/ B.Tech – CSE/ IT/ ECE/ E&T | 2022/ 2023 Batch | Noida

Company: Ericsson India Pvt Ltd
Ericsson Recruitment 2023: Ericsson is a Swedish multinational provider of communication technology and services. The company’s offerings comprise services, software and infrastructure in information and communications technology for telecom operators and other industries, including traditional telecommunications as well as Internet Protocol (IP) networking equipment, mobile and fixed broadband, operations and business support services, cable TV, IPTV, video systems, and an extensive services operation.

Ericsson has a market share of 35% (in 2012) in the 2G/3G/4G mobile network infrastructure market.

Company Website: www.ericsson.com

Positions: Associate Engineer Trainee

Salary: Best In Industry

Job Location: Noida

Experience: Freshers

Eligibility Criteria for Ericsson Recruitment 2023:

Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G
Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, valuable services
KPI Analysis along with Analytical and synthesis capabilities
Solid knowledge of operation and troubleshooting of multivendor telecommunication equipment’s
Understand Machine Learning, Artificial Intelligence & Cloud technologies
Working knowledge of Scripting
Core and access network performance / configuration parameters and their interpretation and usage.

Job Description:

The Domain Support-Specialist is responsible for the technical capability in Automated-Operations running of Services. Includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation, and testing of specific services or resources!

You will be responsible for:

Acts as the critical issue point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations!

Actively monitor ticket queues to ensure timely response to tickets
Out of business hours, Domain Support Specialist is triggered on the on call phone by Automated Operations.
Focused on improvement of automated recovery.
Critical issue support for Service surveillance and (on-site) service.
Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair as a result of its own analysis or when prompted by MS Automated Service Function processes.
Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required.
Guarantee that Ericsson delivers a technical solution in accordance to the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services.