DXC Recruitment 2023 | Entry Level | Associate Professional

DXC Recruitment 2023 | Entry Level | Associate Professional Technical Support | BE/ B.Tech/ B.Sc | Bangalore

Company: DXC Technology
DXC Recruitment 2023:- DXC Technology is an end-to-end services company headquartered in Tysons Corner, Virginia. DXC provides information technology and consulting services to businesses and governments. The company operates in more than 70 countries and trades on the New York Stock Exchange under the symbol “DXC” and is a component of the S&P 500 index.

DXC was formed in 2017 from the merger of Computer Sciences Corporation (CSC) and the Enterprise Services business of Hewlett Packard Enterprise (formerly Electronic Data Systems)

Company Website: www.dxc.technology

Positions: Associate Professional Technical Support

Job Location: Bangalore

Salary: Best In Industry

Experience: Entry Level

Eligibility Criteria For DXC Recruitment 2023:

Bachelor’s degree or equivalent combination of education and experience
Bachelor’s degree in computer science or related field preferred

Job Description:

Provides information on problems concerning system function(s) which have been escalated through a problem ticket process. Provides diagnostic information and determines alternatives.
Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.
Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.
Provides guidance and training to client population on system and products to eliminate recurring errors and where appropriate, provides recommendations for improvements.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Provides data for daily metric reporting. Provides systems software and hardware documentation and assesses system information where appropriate. Recommends and implements enhancements in order to ensure efficiencies.
Provides technical services in support of project work; works as part of the project team on technical activities, such as enhancing or designing solutions for customers, creating new scripts and diagnostic tools to resolve problems and conducting transition or transformation activities for new accounts