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Dover Recruitment 2023 | Technical Support Engineer | BE/ B.Tech | Bangalore

by Nisha
March 3, 2023
0

Dover Recruitment 2023 | Technical Support Engineer | BE/ B.Tech – ECE/ EEE/ ME | Bangalore

Company: Dover Corporation
Dover Recruitment 2023: Dover Corporation is an American conglomerate manufacturer of industrial products.[6] Founded in 1955 in New York City,[1] Dover is now based in Downers Grove, Illinois, and employs more than 26,000 people worldwide. Dover’s business is divided into Three segments: Engineered Systems, Fluids, and Refrigeration & Food Equipment. Each segment holds operating companies that are run like independent companies.
Dover Recruitment 2023
Dover is a constituent of the S&P 500 index and trades on the New York Stock Exchange under “DOV”. Dover is ranked 346th on the Fortune 500

Company Website: www.dovercorporation.com

Positions: Technical Support Engineer

Experience: Experienced

Salary: Best In Industry

Job Location: Bangalore

Eligibility Criteria for Dover Recruitment 2023:

  • BE/ B.Tech in Electrical/ Electronics/ Mechanical Engineering

Job Description:

Please join our Telegram channel and Get daily jobs updates !

This role is a customer-facing position that supports the company’s mission by delivering the highest level of customer service and support by maintaining high availability to engage with customers primarily through Voice – Tech Support process.

Job Responsibilities:-

  • Actively participates in support of incoming calls
  • Continuously demonstrates a truly empathetic concern for customer issues
  • Leverages exceptional judgement, training resources, and knowledge base to provide consistent solutions to our customers.
  • Quickly identifies escalations and creates expectation alignment with customers
  • Documents issue details, troubleshooting steps, and resolutions with pinpoint level details to reduce repeated troubleshooting steps.
  • Primary stakeholder to ensure our customers receive prompt support.
  • Troubleshoot and resolve Tier 1 issues involving any of the following:
    • Fuel dispensers
    • Site Controllers
    • Island terminals
    • EMV software
    • Computer board level troubleshooting
    • Support software applications
    • Tank gauges, hydraulics, or pumps
    • Terminal media feeds
  • Continuously improve, hone, and develop skills and knowledge that accelerates support and product expertise.
  • Facilitate field support services to repair products within scope of service.
  • Consistently engage with peers, managers, and organizational leaders to provide collaborative solutions.
  • Other duties as requested.

How to Apply for Dover Recruitment 2023?

Desirous candidates may apply through online mode ASAP.

Apply Link: Click Here

 

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