Dell Recruitment 2022 | Technical Support Engineer | Engineering; MCA

Dell Recruitment 2022 | Technical Support Engineer | BE/ B.Tech- CSE/ IT/ ECE; MCA | 2018 to 2021 Batch | Bangalore

Company: Dell India
Dell Recruitment 2022: Dell Inc. is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.

Dell was listed at number 51 in the Fortune 500 list, until 2014. After going private in 2013, the newly confidential nature of its financial information prevents the company from being ranked by Fortune.

Company Website: www.dell.co.in

Positions: Technical Support Engineer-ISILON

Salary: Best In Industry

Job Location: Bangalore

Experience: 1 – 4 Years

Eligibility Criteria for Dell Recruitment 2022:

Advanced English.
1+ years of experience in a previous technical support role
Basic/intermediate skill troubleshooting and Knowledge in any SAN/NAS Solutions, Modular Server- Storage Solutions, Linux (Red Hat, Ubuntu, CentOS), TCP/IP Networking / CCNA, Microsoft Server OS – Active Directory.
Basic/intermediate Knowledge of current industry high-end storage products and technologies, and/or in one or more of the following technologies, Analytical ability to gather and interpret data, fault Isolation, and Troubleshooting Methodology
Comfortable with 24×7 shift.

Skills:

Knowledge of Isilon/PowerScale or other Networked Attached Storage Solutions,
Certifications, such as Network+, CCENT, CCNA or higher, Linux Essentials/ LPI-2 or RHCE, VCP-DCV, VCP-NV, or equivalent.

Job Description:

What you’ll achieve
As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer-critical environment, working on improving processes, standards, and strategies to perfect our Support Services.
You will:
. Resolve issues while working closely with multi-functional teams
. Provide feedback to Engineering for improving product quality and reliability
. Determine priority levels while negotiating and setting expectations with customers
. Ensure the customer is communicated with in a timely manner and treated with the highest degree of respect
. Drive excellence through quality closures and proper escalation of issues