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CGI Hiring Freshers 2022 | ASE – Service Desk | B.Tech, B.Sc, MCA | PAN India

by admin
June 12, 2022
0

CGI Hiring Freshers 2022 | ASE – Service Desk | BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc/ BCA | 2020/ 2021 Batch | PAN India

Company: CGI Information Systems Pvt Ltd
CGI Hiring Freshers 2022: Founded in 1976, CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services.
CGI Hiring Freshers 2022
With 68,000 professionals in 40 countries, CGI has an industry-leading track record of on-time, on-budget projects, aligning our teams with clients’ business strategies to achieve top-to-bottom line results. In India, our centers have 9,500 professionals and span eight offices in four cities, including Mumbai, Bangalore, Chennai and Hyderabad.

Company Website: www.cgi.com

Positions: ASE – Service Desk

Experience: Freshers

Job Location: PAN India

Salary: Best in Industry

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Eligibility Criteria:

  • BE/ B.Tech in Computers/ Electrical/ Electronics; B.Sc/ MCA
  • Any UG/PG degree.
  • 2020/ 2021 Batch
  • Required qualifications to be successful in this role (graduation is must)
  • Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax.
  • Knowledge of how to use computer and basic awareness of Microsoft tools like word, excel etc.
  • Willingness to work in a 24.7 environment on rotational shifts.
  • Ability to think clearly, analyze the problem and take necessary steps to fix the issue

Job Description:

  • Respond to requests for technical assistance by following prescribed procedures.
  • Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related issues.
  • Log all contacts and document all the activities and results accurately and completely within the incident management tool.
  • Assign unresolved tickets to the appropriate support team.
  • Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
  • Identify and escalate tickets requiring urgent attention and action.
  • Stay current with system information, changes and updates.
  • Adhere to work schedules, attendance and leave policies.

Skills:

  • Communication (Oral/Written)
  • English
  • ITIL

How to Apply?

Desirous candidates may apply through online mode as soon as possible by clicking below link.

Apply Link: Click Here

 

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