Konecranes Recruitment 2021 | Freshers | Trainee SAP Security Admin | BE/ B.Tech/ B.Sc/ ME/ M.Tech – CSE/ IT; MCA | 2018 – 2020 Batch | Pune
Company: Konecranes
Konecranes Recruitment 2021: Konecranes Oyj is a Finnish company, headquartered in Hyvinkää, which specialises in the manufacture and service of cranes and lifting equipment. Konecranes products are made for industries handling heavy loads meaning ports, intermodal terminals, shipyards and bulk material terminals.
Konecranes Service business division offers maintenance and modernization services from a single piece of equipment to entire operations for industrial cranes, lifting equipment, and machine tools in 600 locations in 50 countries. It also has service products like inspections, preventive maintenance programs, repairs and improvements, on-call service, spare parts, consultation and modernizations.
Company Website: www.konecranes.com
Position: Trainee SAP Security Admin
Salary: Best in Industry
Job Location: Pune
Experience: 0-2 years
Qualification: BE/ B.Tech/ B.Sc/ ME/ M.Tech – CSE/ IT; MCA
Job Description:
- Exhibit Konecranes Core values and code of conduct into each action
- Understand and handle incident management and Service Request process in a support environment for large number of users
- Working with SAP System, user maintenance and authorization concepts.
- Ability to troubleshoot end user’s authorization issue and resolving as per expectation and if needed take help from peers.
- Ensure ability to work or SLA based service delivery.
- Monitoring the SAP Systems daily and IDOC of various interface.
- Aid in support process improvisation
- Analyze the repetitive Incidents and addressing the root causes in order to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those
- Develop healthy professional customer relationship
- Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, etc based on management’s expectations and guidance
- Align and realign actions based on customers’ feedbacks, inputs from management
- Prepare reports based on supervisor’s expectations
- Deliver any other tasks as per superior’s instructions and guidance
- Be flexible for on call support based on business needs
- Knowledge for SAP Basis will be an advantage
- Assist peers, superiors, other IT staff members in day to day activities whenever appropriate
Requirements:
- Bachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp
- Good technical background with some professional experience desirable.
- Be highly motivated, hardworking and possess good time management and communication skills
- Excellent written and spoken English
- Ability to work and communicate effectively with a globally distributed team
- Team player
- Customer service attitude.
- SAP Certifications in their specialisation area is not must but will be an advantage
- Awareness about ISO 14001, 45001 requirements
Apply Link: Job Expired