Infiniminds Recruitment 2018 | Freshers | Support Engineer | BCA/ B.Sc/ BE/ B.Tech | 2016 & 2017 Batch | Mysore | March 2018
Company: INFINIMINDS PRIVATE LIMITED
Our In-depth Knowledge and Time-Tested Experience in Operations, Technology and Resource Management in a wide range of Business Scenarios gives us the cutting edge over competition and places INFINIMINDS as the “Fittest among the Best” Business Transformation Services (BTS) Partners globally.
Company Website: www.infiniminds.com
Positions Desktop Engineer
Role: Technical Support Engineer
Experience: Freshers
Salary: Best In Industry
Job Location: Mysore
Qualification: BCA/ B.Sc/ BE/ B.Tech – Any Stream
Job Description:
- The Desktop support Engineers shall provide assistance to the IT users
- The Engineers will be deployed full-time as per the project timings as required.
- Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting
- Adhering to resolution time
- Troubleshoot problems with Laptop Hardware, Application, printer and OS
- Configuration of devices attached to laptops.
- Skills to provide Remote support on Phone or through tool
- Management of user accounts and access controls to client data
- Should handle installation and configuration of Antivirus Software on all the Desktops and Updating of Anti-Virus patches.
- support, administration and management of Windows NT/2000/XP workstations and/or servers
- Configuring Microsoft Outlook / Outlook Express
- Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications
- Response & closure of calls within committed norms
- Reducing repetitive calls
- Backup & Restoration
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