DXC Technology Recruitment 2020 | Freshers | Technical Support | 0 – 2 Years | 2018/ 2019/ 2020 Batch | BE/ B.Tech – CSE/ EEE/ ECE; BCA/ B.Sc | Bangalore
Company: DXC Technology
DXC Technology (stylized as DXC.technology) is an end-to-end services company headquartered in Tysons Corner, Virginia. DXC provides information technology and consulting services to businesses and governments. The company operates in more than 70 countries and trades on the New York Stock Exchange under the symbol “DXC” and is a component of the S&P 500 index.
DXC was formed in 2017 from the merger of Computer Sciences Corporation (CSC) and the Enterprise Services business of Hewlett Packard Enterprise (formerly Electronic Data Systems)
Company Website: www.dxc.technology
Positions: Technical Support – Voice Process
Job Location: Bangalore
Salary: Best In Industry
Experience: 0 – 2 Years
Education: Any Graduate with min 60%
Responsibilities:
- Troubleshooting Hardware/Networking/OS related queries for our global customers over phone.
- Previous experience in handling International clients over Email and Chat platform will be preferred.
- Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SLA.
- Providing L1/1.5 assistance to the client users over Email & Chat.
- Validating the closure
- Person is required to provide 24X7 support on Service Desk
- Resource is required to have good communication skills – both verbal and written
Apply Link: Click Here