Wipro Off Campus Drive 2023 | Entry Level | System Engineer | BE/ B.Tech/ B.Sc – Computers/ Electronics Engineering | Mumbai
Company: Wipro Ltd
Wipro Off Campus Drive 2023:- Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region. Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology-enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.
Wipro is globally recognized for its innovative approach to delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital, and talent.
Website: www.wipro.com
Position: System Engineer
Experience: Entry Level
Job Locations: Mumbai
Salary: Best in Industry
Eligibility Criteria for Wipro Off Campus Drive 2023:
- BE/ B.Tech
Job Requirements:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to Apply for Wipro Off Campus Drive 2023?
All interested and eligible candidates can apply for this post by the following link as soon as possible.
Apply Link: Click Here
