Netmagic Recruitment 2016 | Freshers | Monitoring Engineer | Any Graduate/ Post Graduate – Any Specialization | Mumbai | November 2016
Company: Netmagic Solutions Pvt Ltd
Now as an NTT Communications Group company, we are poised to leverage our expertise and global footprint to be the true Infrastructure Evolution Partner to organizations.
Company Website: www.netmagicsolutions.com
Positions: Monitoring Engineer
Qualification: Any Graduate/ Post Graduate – Any Specialization
Experience: 0 – 0 Years
Salary: Best In Industry
Job Location: Mumbai
Job Description:
- Will Work in a 24 X 7 Environment (NOC).
- Will support the customer over email as well as phone.
- Will be responsible for the uptime of the various client projects being managed / monitored.
- Will report to the team Manager.
- Will make sure that the tickets raised per shift are closed in the required time limits and if not escalated as per the escalation matrix defined.
- Raise and also update the tickets in CRM for all the issues handled / worked upon.
- Will have to report the daily issues handled / escalated in the form of daily shift reports.
- Need to make sure that issues are handled in right time frames as per the SLA / commitments.
- Monitoring & Management of Backup Application Support Mail applications.
- Monitoring the Servers,Network Devices and Links
- Monitoring tools which are used BMC and Nagios.
- Self-driven and motivated to achieve success
- Good communication and inter-personal skills.
- Competitive Salary with Perks for right candidate with overall Organization career growth.
- Passionate for growth.
Apply Link: Closed