Infosys Recruitment Drive | Freshers | Process Engineer | B.Tech, BCA/ B.Sc | Bangalore

Infosys Recruitment Drive | Freshers | Process Engineer | BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc, BCA | 2020 – 2022 Batch | Bangalore

Company: Infosys BPM Limited
Infosys Recruitment Drive: Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is headquartered in Bangalore, Karnataka.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Company Website: www.infosys.com

Position: Technical Process Executive

Role: Process Engineer

Experience: 0 – 2 years

Job Location: Bangalore

Salary: Best In Industry

Eligibility Criteria:

• BE/ B.Tech – Computers/ IT/ Electrical/ Electronics Engineering; B.Sc/ BCA

Job Description:

• Prime role is to assist customer through calls and emails.
• Follow up on customer internal disputes, customer concern and working between the departments to get the resolution.
• Engaged in handling call of business units.
• Handling escalation and complex queries.
• Handling large amount on income calls.
• Resolving customer queries and achieve delight.

Preferred Skills: Customer Service->Technical Service Desk

How to Apply?

All interested and eligible candidates can apply this drive in online ASAP.

Apply Link: Click Here