HCL Recruitment 2020 | Freshers | Back End Process | 2018/ 2019 Batch | B.Com/ BBA/ B.Sc | Gurgaon
Company: HCL Technologies Limited
HCL Technologies Limited is a global IT services company, headquartered in Noida, Uttar Pradesh, India. Originally the research and development division of HCL Limited, it emerged as an independent company in 1991 when HCL Limited ventured into the software services business.
HCL Technologies offers services including IT consulting, enterprise transformation, remote infrastructure management, engineering and R&D, and business process outsourcing (BPO)
Company Website: www.hcl.com
Positions: Back End Process
Experience: 0 – 1 Years
Job Location: Gurgaon
Salary: Up to 1.73 LPA to 2.5 LPA (Basis on your Interview)
Education: B.Com/ BBA/ B.Sc
Roles and Responsibilities:
- Manage and update Insurance Member and Plan data on multiple systems.
- Enter new member data into excel and enrollment forms.
- Processes customer requests in a timely and accurate manner.
- Communicates with customers through written correspondence.
- Using PC application and functions such as Excel and Word to update and load data sets.
- To answer queries coming from end user customers in a polite and professional manner.
Skill Set Required:
- Good typing speed (25 wpm with 80% Accuracy).
- Strong commitment to customer service and quality
- Excellent Keyboard Skills
- Demonstrates a strong customer service orientation.
- Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
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