Genpact Mega Off Campus Drive | Freshers | Engineers | 95 Posts | Hyderabad | 5th August 2017

August 4, 2017

Genpact Mega Off Campus Drive | Freshers | Engineers For Leading Search Engine | 95 Posts | BE/ B.Tech/ B.Sc/ BCA | Kamat Hotel, Hyderabad | 5th August 2017

Company: Genpact
Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations, including those that are complex and industry-specific. Our mission is to help clients become more competitive by making their enterprises more intelligent through becoming more adaptive, innovative, globally effective and connected to their own clients.

Genpact stands for Generating Impact – visible in tighter cost management as well as better management of risk, regulations and growth for hundreds of long-term clients including more than 100 of the Fortune Global 500.

Company Website: www.genpact.com

Positions: Technical Support Executive

Number of Vacancies: 95

Qualification: BE/ B.Tech/ B.Sc/ BCA

Experience: 0 – 5 Years

Job Location: Hyderabad

Salary: Best In Industry

Job Description:

Excellent communication skills required.
Experience in Technical Sales would be prefered.
Hiring Only Graduates (B.Tech/ B.Sc./Any Grad).
Freshers having good communication skills also eligible.
Basic understanding of troubleshooting & MS Office.
Ability to handle Customers query and resolve issues asap as per Standard Procedure.
Respond to customer inquiries and problem escalations.
Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
Maintain thorough understanding of process and policies.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
Interact with customers to provide and process. information in response to inquiries, concerns, and requests about products and services.
Follow standard processes and procedures.
Remuneration – Up to 4 LPA.

Walk-In Date: 5th August 2017

Walk-In Time: 10 am to 4 pm

Walk-In Venue: Kamat Hotel, Chikoti Gardens, Opp to Shopper Stop, Begumpet, Hyderabad

How to Apply: This Job posted on Monster. If you are applying through mobile only Registration page will open. Register first (Create New). You can skip resume upload or you can apply using Gmail, Facebook and Yahoo.

or Interested candidate can walk-in directly at below mentioned venue on 5 Aug or can call the below HR for any query