Dell Recruitment 2020 | Associate Sales Engineer Analyst | 2016 – 2019 Batch | BE/ B.Tech – Computer Science/ Electrical/ Electronics Engineering | Bangalore
Company: Dell India
Dell Inc. is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.
Dell was listed at number 51 in the Fortune 500 list, until 2014. After going private in 2013, the newly confidential nature of its financial information prevents the company from being ranked by Fortune.
Company Website: www.dell.co.in
Positions: Associate Sales Engineer Analyst
Experience: 1 – 3 Years
Salary: Best In Industry
Job Location: Bangalore
Education: BE/ B.Tech – Computer Science/ Electrical/ Electronics Engineering
Job Description:
- Clearly understand the request and provide a solution from personal knowledge assisted by local tools, product documentation and escalation to subject matter experts within the priority level chosen by the requester.
- Have excellent communications skills that insure quality solutions the first time resulting in a positive experience to the requester.
- Utilize and maintain escalation contact lists for all Products and Services supported by the Pre Sales Support Center.
- Broad knowledge of the computer systems environments, Operating Systems and the industry’s most popular applications and products.
- In depth experience with the operation, installation and maintenance of several DELL EMC products or their industry equivalents.
- Understand and be able to work questions within the most popular systems and environments in which DELL EMC products operate
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